Blog

Q: What type of positions does LeadingEdge Personnel have?
A: Typically, the available positions with LeadingEdge Personnel are administrative which include the following:

Clerical/Administrative

• Office Clerk
• File Clerk
• Data Entry Operator
• Typist
• Receptionist
• Receptionist w/ Word Processing
• Administrative Assistant
• Marketing Assistant
• Production Assistant
• HR Assistant
• Telemarketer
• Customer Service Representative
• Convention & Event Staff

Accounting

• Payables Clerk
• Receivables Clerk
• Payroll Clerk
• Billing Representative
• Bookkeeper
• Collectors

Legal

• Legal Secretary
• Legal Assistant

Q: Are the available positions temporary or temporary-to-hire?
A: The positions offered at LeadingEdge Personnel are both temporary and temporary-to-hire. The positions through our Professional Placement Division are all direct hire.

Q: Are the available positions part-time or full-time?
A: The available positions offered at LeadingEdge Personnel are both part- and full-time.

Q: Are there any fees that I have to pay for placement assistance?
A: No. LeadingEdge Personnel does not charge our employees any fees for assistance in job placement.

Q: Can I come in the office at any time or do I need to schedule an appointment with LeadingEdge Personnel?
A: LeadingEdge Personnel frequently has open houses/job fairs during the week. Just call our office in Austin or San Antonio to find out the schedules.

AUSTIN: 512-231-1888
SAN ANTONIO: 210-590-0600

Q: How do I schedule an appointment?
A: Interested candidates can call the office for an appointment and/or submit an online application.

AUSTIN: 512-231-1888
SAN ANTONIO: 210-590-0600

Q: What is LeadingEdge Personnel’s criterion when considering an applicant?
A: LeadingEdge Personnel is looking for top quality applicants for our clients. Again, LeadingEdge Personnel is looking for employees who have marketable skills, related job experience, good tenure and a positive attitude. Thus, the minimal level of related experience may be anywhere from six months to several years depending on the position. LeadingEdge Personnel does not hire individuals who have any felonies or warrants on their record.

Q: What do I need to bring to my appointment?
A: Applicants need to bring to their appointment: a copy of their updated resume, two forms of identification (e.g., driver’s license, social security card, birth certificate, and/or passport), and a smile.

Q: Do I need to be professionally dressed?
A: Yes. It is suggested that applicants are professionally dressed. An applicant’s presentation and demeanor are considered when screening for our clients. As a helpful tip, it is always better to be over-dressed than under-dressed.

Q: What happens during the appointment?
A: During your appointment you will have a one-on-one interview with one of our staffing professionals, take assessment evaluations (i.e., typing, data entry, basic office skills, software), discuss LeadingEdge Personnel’s available employment opportunities and policies. You should plan on your appointment lasting up to two hours.

Q: What happens if I do not score well on the assessment test(s)?
A: In the event that you do not score as high as required for a specific position, or if you would like to improve your skill level, we have tutorials available. You may come in to our office on Fridays to take advantage of the free tutorials offered or we can email the tutorials to you.

Q: How long does it take to receive an employment offer?
A: Depending on your skill level, experience, and personal criteria, it may take a few days or up to a couple of weeks. LeadingEdge Personnel is constantly receiving employment orders from our clients and we are attempting to fill the requisitions as soon as possible. Often, applicants have been offered positions the same day as their appointment.

Q: Where is LeadingEdge Personnel located?
A: LeadingEdge Personnel has offices located in Austin and San Antonio.

• AUSTIN – 7800 North Mopac Expressway, Suite 320, Austin, TX 78759 Main number: (512)231-1888 Fax number: (512)231-1085
• SAN ANTONIO – 601 Northwest Loop, Suite 240, San Antonio 78216 Main number: (210)590-0600 Fax number: (210)590-2964

Q: What are your hours of operation?
A: LeadingEdge Personnel is open Monday through Friday from 7:30AM to 6:00PM (CST).

Q: How often do I need to check-in with LeadingEdge Personnel?
A: It is suggested that employees check-in with LeadingEdge Personnel once a week either via phone or via email.

Q: What happens if I have not heard from LeadingEdge Personnel in a while?
A: Often when an employee has not heard from LeadingEdge Personnel in a while it is due to: 1) the employee’s file has been deactivated since we have not had any recent contact, or 2) the type of position(s) an employee is interested in may not be available at that time. Again, it is recommended that the employee communicate regularly with LeadingEdge Personnel and check-in once a week either via email or via phone.

Q: If I need to contact someone after LeadingEdge Personnel’s hours of operation, who do I call?
A: Please call the main number for the specific location you are registered with, leave a detailed message, and a number where you may be reached. Messages are checked regularly and we open our offices at 7:30AM and close at 6:00PM. In the event of poor weather conditions or any other local emergency, instructions will be left on the office voicemail on how to contact us.

Q: What are the available options in receiving my paycheck?
A: An employee may submit their time via the Employee Portal or fax (210-590-2964) or email (payroll@leadingedgepersonnel.com) their timecard to our payroll department.  If using the Employee Portal, your supervisor must be set up to be a Time Approver. The available options are direct deposit or Global Cash Card. Should you choose direct deposit, upon receipt of approved time before 2:00pm, your money should be in your bank within 2 days (depending on your bank process). Should you choose Global Cash Card, your money is deposited on your card within 4 hours of receipt of your approved time.

Q: If I have forgotten or ran out of time sheets, how do I submit my hours worked?
A: You may submit your time through our Employee Portal, as long as your supervisor is set up as a Time Approver or you may download a timesheet from our website.

Q: What happens if I am running late to an assignment?
A: If you are running late, please advise a LeadingEdge Personnel employee immediately so we may assist you (e.g., lost, incorrect address), and advise the client.

Q: What happens if I do not show up to an assignment?
A: If an employee chooses to not show up to an assignment, they are subject to being deactivated, and are likely to not be contacted for any future employment opportunities. LeadingEdge Personnel understands emergencies or any unforeseen circumstances may occur. Again, please advise LeadingEdge Personnel as soon as possible so we may assist you and the client.

Q: What happens if I am not happy with an assignment?
A: If an employee is not happy with an assignment for any reason or prefers to focus on different type of employment opportunities, please advise LeadingEdge Personnel; we will do our best to accommodate an employee’s request. A two day notice is required should you be leaving your assignment.

Q: When do W2’s go out?
A: W2’s are mailed by the last day of January. You may also download a copy from our Employee Portal once they are posted.

Q: What happens if I have a change of address?
A: If your address has changed during the year, contact your local branch.

Website Terms And Conditions of Use
Effective: January 1, 2009

PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS BEFORE USING LEADINGEDGE PERSONNEL WEB SITE (THE “SITE”). BY USING THE SITE YOU INDICATE YOUR AGREEMENT TO THESE TERMS AND CONDITIONS.

This Site is the property of LeadingEdge Personnel and is protected by copyright laws and other intellectual property laws. LeadingEdge Personnel EXPRESSLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Interested individuals may download and make copies of portions of this Site for non-commercial use, provided that you retain any copyright or other legal notices that appear on such copies. You may not modify the Site and you may not use the Site in any manner that infringes the rights of another party.

1. You may not frame or alter the appearance of LeadingEdge Personnel.com. 2. You may neither state nor imply that LeadingEdge Personnel endorses, sponsors or otherwise approves your site or any Other Sites. 3. You must abide by all of the other terms and conditions of use and policies set forth herein. For example, you may not reproduce or host LeadingEdge Personnel content on your Website. 4. You agree not to portray LeadingEdge Personnel in any negative or derogatory manner. 5. Your site may not contain any (i) vulgar, obscene, pornographic or indecent language or images, (ii) material that is untrue, defames, abuses, harasses or threatens others, (iii) statements that are bigoted, hateful, or racially demeaning, (iv) material violating any person’s right of privacy, (v) material involving or encouraging gambling or other illegal activities, or (vi) unauthorized use of the copyrighted material of others.

LeadingEdge Personnel disclaims any responsibility for the content of other sites on the Internet, which may be linked to the Site, or any material of third parties that may be accessed through the Site.

With respect to any bulletin boards or forums that become available on the Site, LeadingEdge Personnel disclaims responsibility or liability for any statements and opinions of third parties expressed in such communications, and it reserves the right to remove material that is illegal, offensive or otherwise inappropriate

All trademarks or registered trademarks herein are the property of their respective owners. All artwork, copyrights, trademarks, service marks and company logo’s displayed on this site are the property of their respective owners and are provided for illustrative purposes only.

LeadingEdge Personnel Privacy Statement
January 1, 2009
Your privacy is very important to us. We want to make your experience on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet’s vast array of information, tools, and opportunities with complete confidence.

LeadingEdge Personnel has created this Privacy Policy to demonstrate our firm commitment to your privacy and security. This Privacy Policy describes how our company collects information from all end users of our Internet services (the “Services”) those who access some of our Services but do not have accounts (“Visitors”) as well as those who may purchase Products and/or pay a monthly service fee to subscribe to the Service (“Customers”) what we do with the information we collect, and the choices Visitors and Customers have concerning the collection and use of such information. We request that you read this Privacy Policy carefully.

Personal Information Our Company Collects and How It Is Used:
Introduction. Our company collects information in different ways from Visitors and Customers who access the various parts of our Services and the network of Web sites accessible through our Service. We use this information primarily to provide a customized experience as you use our Products and Services, and generally, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.

Registration:
Customers may be asked to provide certain personal information when they sign up for our Products or Services including name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services. The personal information collected from Customers during the registration process is used to manage each Customer’s account (such as for billing purposes). This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.

However, in instances where our company and a partner jointly promote our Services, we may provide the partner certain personal information, such as the name, address, and username of persons who subscribed to the Services as a result of the joint promotion for the sole purpose of allowing us and the partner to assess the results of the promotion.

In this instance, personal information may not be used by the partner for any other purpose. We may also generate non-identifying and aggregate profiles from personal information Customers provide during registration (such as the total number, but not the names, of Customers). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the Services.

LeadingEdge Personnel Partners and Sponsors:
Some products and services may be offered to Visitors and Customers in conjunction with an affiliate, independent contractor seller or non-affiliated partner. To provide Visitors and Customers some of these products and services, the partner may need to collect and maintain personal information. In these instances, you will be notified before any such data is collected or transferred and may decide not to use that particular service or feature.

Additionally, our partners may have advertisements or co-branded Web Pages that are cosponsored by an affiliate, independent contractor seller, or non-affiliated partner. LeadingEdge Personnel may share non-identifying and aggregate information (except as described above), but not personal information, with such partners in order to administer the co-branded products or services offered.

Online Shopping & Purchasing: At LeadingEdge Personnel, you can purchase products and services or register to receive materials, such as a catalog, email blasts or new product and service updates. In many cases, you may be asked to provide contact information, such as your name, address, email address, phone number, and or credit/debit card information.

If you complete an order for someone else, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number. Our company has no control over the third parties’ use of any personal information you provide when placing such an order. Please exercise care when doing so.

If you order services or products directly from our company we will use the personal information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.

Online Advertisements:
LeadingEdge Personnel displays online advertisements in numerous print, banner, Internet and Online advertising media. In those cases we share aggregated and non-identifying information about our Visitors and Customers collected through the registration process as well as through online surveys and promotions with these advertisers.

Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements or joint ventures. For instance, an advertiser or joint venture company tells us the audience they want to reach and provides us an advertisement tailored to the audience. Based upon the aggregated and non-identifying information we have collected, we may then display or send the advertisement to the intended audience. Our company does not share personal information about its Visitors or Customers with these advertisers or joint venture companies.

Responses to Email Inquiries:
When Visitors or Customers send email inquiries to our company, the return email address is used to answer the email inquiry we receive. Our company does not use the return email address for any other purpose and does not share the return email address with any third party.

Voluntary Customer Surveys:
LeadingEdge Personnel may periodically conduct business customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of products and services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.

We may take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.

Special Cases:
It is our company’s policy not to use or share the personal information about Visitors or Customers in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

However, we may disclose personal information about Visitors or Customers, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: credit agencies, collection agencies, merchant database agencies, law enforcement, or to satisfy other laws, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our policies; or to protect our company and our Customers.

LeadingEdge Personnel’s Commitment to Data Security:
Services and Web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, including secure webmail and domain protection services, there is no guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

If you have any questions about this Privacy Policy or other practices described herein, you may contact us through the contact information provided on this Web site.

Revisions to This Policy:
LeadingEdge Personnel reserves the right to revise, amend, or modify this policy, our Terms Of Service agreement, and our other policies and agreements at any time and in any manner, by updating this posting.

Partner with LeadingEdge Personnel for High-Performance Temps

Every business has a need for a temp once in a while. But, surprisingly, many companies do not have an ongoing relationship with a temp agency that knows enough about their business to provide appropriate temporary personnel on an as-needed basis.

Employees leave—temporarily or permanently. Business volume improves. A new project requires additional workforce or the reassignment of existing personnel. In all of these cases, LeadingEdge Personnel is the #1 source for temporary staffing in San Antonio and Austin.

Quality Staffing—with a Risk-Free Satisfaction Guarantee

Call to set up an appointment with one of our professional Staffing Coordinators in San Antonio or Austin. Use LeadingEdge Personnel just once, and you’ll wonder why you waited so long to establish a relationship with a quality temporary staffing service.

Our goal is to send you an employee you’d like to keep permanently every time. However, if the employee we send to you is not performing satisfactorily—for whatever reason—we’ll send you someone else promptly. Guaranteed. See details of our Risk-Free Satisfaction Guarantee here.