09 Nov Computer Programs You Should be Proficient in When Applying for an Office Role
When you’re looking for your first office job, rejoining the workforce, or looking to change careers, it can be a little intimidating to wonder whether you have the right skills for the position. To make it a little easier and help reduce your stress, here’s a list of basic computer programs most offices would expect candidates to be proficient in as they apply for a job.
02 Nov 4 Ways to Eliminate Bias in Hiring
We, humans, are imperfect creatures -- sad but true. Normally our quirks and preferences don’t make all that much difference in the world. Still, when reviewing resumes and hiring candidates, our unconscious biases can lead to an unfair and maybe even discriminatory set of practices. Biases toward people who have things in common with us can be eliminated or at least held in check just by taking a few simple steps to ensure the pool of candidates is deep and wide.
26 Oct Look for Ways to Be Different in Your Job Search
It’s the biggest, most challenging, most unpredictable question in the job search: How do I stand out from other candidates? Short of being psychic and knowing exactly who else is applying for a position and what they bring to the table that’s different from your...
19 Oct Hire Remote Talent Quickly with These Tips!
This year’s challenges have certainly made some aspects of doing business more complicated than normal. Instead of being able to bring people in for interviews, everything is done remotely. Keeping up with customers is now a matter of video chats and phone calls instead of meetings and conversations over coffee or meals.
Working remotely has some opportunities as well: No longer are your applicants limited to a specific geographic area. If working from home is part of your current model and your future expectations, it’s time to embrace some tactics for finding and hiring excellent talent quickly.
12 Oct Stand Out with These Customer Service Skills
Every customer is different, so when three people contact a company looking for support, they’re going to be looking for three different things.
When you work in customer service, you’re not expected to be a mind reader, but reading people’s tone is key to a good experience, as is the ability to stay calm when things get hectic.
There’s no one way to be a great customer service representative, but there are some skills and abilities that can help you stand apart from the crowd.
Here’s what to keep in mind, and what skills to develop to be an excellent customer service rep:
05 Oct Attracting the Career-Minded Candidate
You don't want to attract just any job seeker. You want to attract one that will work for YOUR team.
There's another group of job seekers; however, people who are looking to find a place to make a professional home. They're looking for a way to advance and further their career, to put down roots and grow with a company as they advance through their career. These are the people you should look for when interviewing, the ones who should be called in for the second round, and the ones who can likely add the most to your team.
28 Sep How Speed is Essential to Your New Recruitment Plan
The job market is in an odd situation right now: Unemployment numbers are the highest they’ve been in quite some time, but as more companies restart operations, qualified candidates are going to start getting snapped up quickly. When it comes to recruiting, speed is the best tool and greatest asset when finding and securing top talent.
21 Sep Why Onboarding is More Important than Ever
Starting a new job is an exciting time, from meeting new coworkers, getting acclimated on a team, and learning the way around a new building. New employees have a lot to learn to hit the ground running, including becoming familiar with a company’s culture. Some employees are now going through the onboarding process in a remote-work environment, without sitting face-to-face with their new manager or other teammates. But onboarding is even more important in uncertain times as it provides much-needed structure and guidance when everything else might seem shaky and unsure.