job advice Tag

The big day is here: It’s time to interview for a job that sounds great on paper and in which you can really see yourself. You’ve got your interview outfit ready, you’ve practiced your greetings and answers to the questions most hiring managers will ask about where you see yourself in five years and what you hope to gain from this job. But do you have YOUR questions ready? Nearly every interviewer will provide the opportunity for a candidate to ask a few questions of their own. 

When you’re looking for your first office job, rejoining the workforce, or looking to change careers, it can be a little intimidating to wonder whether you have the right skills for the position. To make it a little easier and help reduce your stress, here’s a list of basic computer programs most offices would expect candidates to be proficient in as they apply for a job. 

Every customer is different, so when three people contact a company looking for support, they’re going to be looking for three different things.

When you work in customer service, you’re not expected to be a mind reader, but reading people’s tone is key to a good experience, as is the ability to stay calm when things get hectic.

There’s no one way to be a great customer service representative, but there are some skills and abilities that can help you stand apart from the crowd.

Here’s what to keep in mind, and what skills to develop to be an excellent customer service rep:

If you’re among the countless people who are new to working at home or are currently working remotely on a more long-term basis than before, it’s ok to feel a little untethered. It’s a big change! Especially right now, as we were told to stay home without much warning or preparation. The good news is, there are lots of people who have worked remotely for a number of years and have grown to love it. There are plenty of ways to make it work, so you’re just as productive and efficient from your home office (or dining room table or couch) as you would be at your desk in the office. Here’s how to make your working from home days successful and productive ones: 

Who doesn’t love summertime? Nice weather, picnics and patios, long days and beautiful sunsets and so many fun things to do with friends after the workday ends. But that’s the issue faced by many managers: How do you keep your focus sharply fixed on the task at hand and not lose track of projects at work when there are so many fun distractions to consider? Here are some tips on how to keep your productivity in place during those lovely summer months: 

Whether you're just starting out in your career or you've decided to become a legal secretary after a few years spent in other jobs, there will be plenty of responsibilities on your shoulders in this position.How will you set yourself apart from other legal secretaries -- especially if you're looking to make a strong first impression in a new firm? 

As you go through life and your career, there will come times when you need a little advice. Everyone needs some help or some perspective from time to time, and knowing you’ve got someone in your corner to help steer you in the right direction can make all the difference. It’s important to find a good mentor, someone who knows where you’ve been and where you want to go and can help you achieve all your goals. But how do you find a mentor -- more importantly, how can you find the right mentor for you?