career advice Tag

There comes the point in most people’s lives where they wonder what they want to do next in their career. Maybe this is after graduating from college or finishing school; maybe it’s after years or decades in the same industry or position.  If you need a break from what you’ve been doing, or perhaps you find yourself unexpectedly unemployed, it might be time to consider taking a temp job. 

The big day is here: It’s time to interview for a job that sounds great on paper and in which you can really see yourself.  You’ve got your interview outfit ready, you’ve practiced your greetings and answers to the questions most hiring managers will ask about where you see yourself in five years and what you hope to gain from this job.  But do you have YOUR questions ready? Nearly every interviewer will provide the opportunity for a candidate to ask a few questions of their own. 

When you’re looking for your first office job, rejoining the workforce, or looking to change careers, it can be a little intimidating to wonder whether you have the right skills for the position.  To make it a little easier and help reduce your stress, here’s a list of basic computer programs most offices would expect candidates to be proficient in as they apply for a job. 

Every customer is different, so when three people contact a company looking for support, they’re going to be looking for three different things.

When you work in customer service, you’re not expected to be a mind reader, but reading people’s tone is key to a good experience, as is the ability to stay calm when things get hectic.

There’s no one way to be a great customer service representative, but there are some skills and abilities that can help you stand apart from the crowd.

Here’s what to keep in mind, and what skills to develop to be an excellent customer service rep:

Unemployment numbers are higher than they’ve been in decades as the international economy tries to stabilize during the COVID-19 pandemic. Layoffs happen to the best workers, people in all stages of their career, and usually come without warning. If you lost your job due to COVID-19, first and foremost, know you’re not alone!  The economy is starting to restart, slowly but surely, and there will come a time when you’re back to work.  Things might seem tough right now, but it will get better.  Here are some tips for how to bounce back after a layoff. 

For every piece of advice on what to put on a resume, there’s a suggestion of what to leave off. It can be maddening trying to sort it out!  When you’ve spent so much time and put so much thought and effort into a document that sums up your career, your achievements, and upon which hinges your hopes of a future position, it’s worth taking the time to weigh each addition and subtraction with care.